Onsite IT Support Specialist – Customer-Facing

Arthrex • auckland, auckland • Posted June 09, 2026

About the Role

Arthrex is looking for a Helpdesk Support Officer in Auckland to provide Level 1 & 2 IT support. The role involves troubleshooting hardware and software issues, managing IT tickets, and assisting end-users both in person and remotely. Candidates should have a strong customer service background, a Bachelor’s degree or equivalent experience, and technical proficiency in Microsoft products. This is a dynamic role suitable for individuals with a passion for technology and excellent communication skills. Competitive salary and benefits are offered.
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