Online Customer Service Advisor- Temp

Office Angels, UK • London, England • Posted July 10, 2026

About the Role

Luxury Online Customer Service Advisor


Hourly Rate: £15ph


Location: Ladbroke Grove, West London (4 days a week in the head office, Friday WFH)


Assignment Length: 4-6 weeks


Hours: 9am-5:30pm



We are seeking a polished and service-driven Luxury Customer Service Advisor to join a prestigious womenswear brand on an initial 4-6 week temporary assignment. This role is essential in delivering an exceptional and personalised client experience. Ensuring every customer interaction reflects the brand's refined aesthetic and commitment to excellence.



Key Responsibilities



  • Deliver personalised customer experience via email phone and live chat

  • Manage high volumes of enquiries across multiple inboxes (Outlook, Gorgias), ensuring timely and consistent responses

  • Act as a brand ambassador with a deep understanding of luxury service standards

  • Handle custome...