Online Chat Booking Agent (Non-Voice Account) CSR

Sapient Ph • quezon city, national capital region • Posted June 12, 2026

About the Role

Customer Service Representative - Non-Voice

Metro Manila | Onsite

Sapient



About us

Sapient is expanding and looking for Customer Service Representatives in Metro Manila. Join our team and enjoy a competitive salary of up to ₱26,000 per month, performance incentives, paid training from Day 1, career growth opportunities, and a supportive, people-first work environment. Our conveniently located offices provide easy access, offering a stable and rewarding BPO career, just like many of our current team members who chose to grow with us.



Job Description

We are hiring Non-Voice Customer Service Representatives to handle customer inquiries through chat, email, or messaging platforms. Deliver professional assistance without using the phone.



Responsibilities:

Respond to customer inquiries via chat or email

Provide accurate information about products, services, or accounts

Resolve issues efficiently and...