Onboarding & Support Specialist — Startup with Equity & Unlimited PTO

Maple AI, Inc. • workfromhome, western cape • Posted June 09, 2026

About the Role

A pioneering tech startup in South Africa is looking for a dynamic individual to join as a customer onboarding and support specialist. This role involves guiding new clients through setups, ensuring they receive live support, and addressing any issues that arise. Candidates should have strong English communication skills and 2–5 years of experience in customer support or SaaS roles. A growth-minded approach and responsiveness to customer needs are crucial. This position offers competitive salary, equity, and a supportive team culture.
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