Onboarding Manager (Xico)

We are the ParrotFlock

Parrot is THE operating system for restaurants and our mission is to empower every restaurant to be the best version of themselves.

We are revolutionizing the restaurant world.

We are a team of people passionate about technology and food and we dedicate all our experience and talent to push the restaurant industry to fly higher.

About the position

Responsible for managing and leading the Onboarding team at Parrot with the purpose of ensuring the fast and successful onboarding of new customers through the achievement of goals and customer satisfaction.

Responsibilities

• Lead, motivate and train the team to ensure good product adoption and provide excellent service.
• Define, develop and implement strategies to optimize processes and guarantee team efficiency ensuring scalability.
• Plan and execute fast and efficient changes to meet KPIs and contribute to the compa...