On-Site IT Service Desk Analyst — Growth, Equity & Bonus
Gratitude Philippines • makati, metro manila • Posted June 18, 2026
About the Role
A leading IT services company in Makati is seeking an IT Service Desk Analyst to provide on-site support for internal users. Responsibilities include diagnosing and resolving hardware and software issues, documenting incidents, and ensuring user satisfaction through exceptional customer service. The ideal candidate should have 3-5 years of experience and a Bachelor’s degree in Information Technology or a related field. Benefits include performance bonuses and an annual company trip.
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