Officer, Surveillance

REQ14010 Officer, Surveillance (Open)

The Officer, Surveillance provides proactive monitoring, analysis and protection of all revenue generating activity within the boundaries of Melco Resorts Leisure (PHP) Corporation. He / She performs all responsibilities in accordance with MRP standards, policies and procedures. He / She ensures that any violations of the law, internal procedures or illicit and illegal activities are logged and reported to the Senior Operator, Surveillance and/or Supervisor, Shift in a timely manner.

Responsibilities

• Maintain Effective Relationship with Internal Customers
  • Maintain a professional image in all dealings with customers, whether in person, by telephone/radio, electronically, etc.
  • Meet the customers’ requirements and expectations through the prompt and accurate relaying of information.
  • Build credibility with customers through professional behaviour.
  • Liaise with other departme...