Officer - Conduct Risk - Emirati Talent

The role supports the implementation of the Bank’s Conduct Risk and Consumer Protection framework, ensuring day-to-day adherence to UAE Central Bank regulatory requirements and internal standards. Additionally assists in monitoring, reporting, and maintaining controls to manage conduct risks, supports investigations and reviews, and ensures timely escalation of issues.

Governance and Organization

• Support the roll-out of Conduct Risk and Consumer Protection policies across business units.
• Assist in maintaining policy registers, control inventories, and procedure updates.
• Ensure documentation and record-keeping for regulatory and internal audits.
• Monitor adherence to market conduct risk controls embedded within first‑line operations.
• Track conduct risk events, near misses, and customer complaint trends for escalation.
• Support the preparation of Conduct Risk Key Risk Indicators (KRIs), dashboards, and reports ...