Office Representative - Digestive Disease Medicine - Full Time - Days

Mohawk Valley Health System • UTICA, NY • Posted June 17, 2026

About the Role

Office Representative - Digestive Disease Medicine - Full Time - Days




Department: MG - SPEC - DIGESTIVE DISEASE



Job Summary

The Office Representative assists in the coordination of care by providing scheduling, registration, and general clerical support to a medical practice or facility. Works under the general direction of the Practice Manager or other facility leader.


Core Job Responsibilities


+ Greets visitors in person and on the phone promptly, using professional and courteous customer service skills in all interactions. Appropriately refers emergent / sick calls to appropriate office staff for assessment. Takes complete messages or directs calls appropriately.

+ Registers and pre-registers patients presenting for care. Explains procedures to patient or caregivers.

+ Collects all pertinent data for each account to generate accurate billing.

+ Verifies insurance I...