Office Operations Assistant - Full Time Days

Henry Ford Health System • Southfield, MI • Posted June 27, 2026

About the Role

General Summary:

Candidate needs to be proficient in medical office administrative tasks, such as patient scheduling, insurance verification, registration, check in/out procedures, maintaining medical records. Must have excellent customer service and communication skills. Ability to work in a fast-paced healthcare setting and collaborate with other team members. Experience with electronic health records. Proficient in Microsoft Office Suite. Basic understanding of behavioral health care.

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities:

+ Greets patients and visitors, checks patients in and out, and obtains necessary documentation.

+ Verifies and enters demographic information.

+ Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appo...