Nurse Clinical Support Center Team Lead - Accredo - Work at Home
The Cigna Group • Bloomfield, CT • Posted July 08, 2026
About the Role
**Telephonic Critical Support Nurse Lead RN**
As a Telephonic Critical Support Nurse Lead RN, you will help guide a high-impact, 24/7 clinical call center that supports patients, caregivers, clinicians, hospitals, and referral partners. This remote role is ideal for a compassionate nursing expert who brings calm judgment, strong clinical insight, and a growth mindset to urgent patient needs. You will help protect therapy continuity, strengthen team readiness, and support reliable care for patients managing complex and chronic conditions.
**Responsibilities**
+ Lead with clinical confidence during urgent calls by helping the team triage patient needs, reduce medication interruptions, and support safe therapy continuation.
+ Guide patients, caregivers, and clinical partners through issues related to infusion devices, central lines, medication administration, and other therapy support needs.
+ Build clear connections across patients, caregivers, pharmacist...
As a Telephonic Critical Support Nurse Lead RN, you will help guide a high-impact, 24/7 clinical call center that supports patients, caregivers, clinicians, hospitals, and referral partners. This remote role is ideal for a compassionate nursing expert who brings calm judgment, strong clinical insight, and a growth mindset to urgent patient needs. You will help protect therapy continuity, strengthen team readiness, and support reliable care for patients managing complex and chronic conditions.
**Responsibilities**
+ Lead with clinical confidence during urgent calls by helping the team triage patient needs, reduce medication interruptions, and support safe therapy continuation.
+ Guide patients, caregivers, and clinical partners through issues related to infusion devices, central lines, medication administration, and other therapy support needs.
+ Build clear connections across patients, caregivers, pharmacist...