Noc 24 7 Shift Lead

Network Operations Centre (NOC) Shift Lead – 24/7 Operations (Belfast)

Location: Onsite, Newtownabbey, County Antrim

Salary: £37,000 + 15% shift allowance

Hours: 24/7 rotating shift pattern (4 days on 7am–7pm, 4 off, then 4 nights 7pm–7am, 4 off)

We are looking for a NOC Shift Lead to join a newly established 24/7 Command Centre in Belfast. This is a hands‑on leadership role where you will coordinate shift activity, support engineers, and ensure smooth delivery of critical services across live operational environments.

This role is best suited to someone with strong people leadership experience in an IT, service desk, or operational support environment, who is confident managing priorities, escalations, and team performance in real time.

You will not be a technical escalation point, but you will be responsible for ensuring work is correctly prioritised, incidents are progressing, and service levels are maintained across the shift....