NOC 13112 - Medical administrative assistants

Job Summary

Provide administrative support in a clinical setting, managing patient appointments, records, and communications. Work collaboratively with health care teams to ensure efficient office operations and high-quality patient service.

Number of Positions

4

Main Duties

• Schedule and confirm patient appointments and manage clinicians calendars.
• Greet and register patients, collect and update demographic and health information.
• Maintain and update electronic medical records and paper files, ensuring accuracy and confidentiality.
• Process billing, prepare invoices, submit insurance claims, and follow up on outstanding accounts.
• Answer, screen and triage incoming calls; coordinate referrals and communicate with patients and healthcare providers.
• Prepare reports, correspondence, and clinical documentation and provide general administrative support to clinical staff.