Network Operations Service Manager

PwC Argentina • Buenos Aires, Buenos Aires • Posted July 02, 2026

About the Role

Description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

IFS - Information Technology (IT)

Management Level

Manager

Job Description & Summary

Customer Support & Relationship Management

  • Act as the regional escalation point for network-related customer issues, ensuring timely resolution and effective communication.
  • Build and maintain strong customer relationships, understanding business needs and aligning network services with customer objectives.
  • Lead regular service review meetings to assess performance, address concerns, and identify improvement opportunities.

    • Process Improvement

  • Drive continuous improvement initiatives to enhance service quality, operational efficiency, and team productivity.

  • Develop, maintain, and govern network operations and support SOPs, ensuring consistency and com...