Network Operations Center Engineer

####IMMEDIATE JOINERS REQUIRED FOR MULTIPLE OPENINGS#### Position: GNOC Specialist Department: Global Services Location: Gurgaon, Haryana Position Type: Full-time, Permanent Reports to: Team Lead Company - This is for a Canadian Company Language - English Openings - Multiple The GNOC is responsible for taking calls from Clients, creating incidents, and either resolving or escalating those incidents. Must be able to work with a variety of hardware, software, and networking technologies in a timely manner. This individual must be able to work under pressure to provide quick solutions for the Clients and must demonstrate a superior working knowledge of all company products and services. Key Responsibilities Taking Inbound Calls from Customers and Technicians. Creating, Updating, Resolving or Escalating Incidents as per defined SLA Communicating with Internal and External Customers of the Company Requirements: Must be able to speak and write in fluent English and must be open to work in a ...