MSP Automation Engineer

Uptime Solutions Ltd • Johannesburg, Gauteng • Posted June 09, 2026

About the Role

Key Responsibilities:
  • Automation Development.
  • Build and maintain automation workflows using Halo PSA, Datto RMM, Hudu, and other MSP tools.
  • Design and implement automation solutions for clients using n8n as the primary automation platform.
  • AI & LLM Integration.
  • Utilize AI tools such as Microsoft Copilot, Claude, and others to enhance processes.
  • Work with Large Language Models (LLMs) to train, fine-tune, and create instruction sets.
  • Develop and deploy AI agents using Copilot Studio or similar platforms.
  • API Integrations.
  • Design and implement integrations between systems using APIs to streamline workflows.
  • Consultancy.
  • Provide expert advice and consultancy to clients on automation strategies and AI adoption.

Skills & Experience:
  • Proven experience in MSP environments and familiarity with PSA/RMM tools.
  • Hands-on e...