Motor Wreck Desktop Assessor

WHAT WILL YOU DO?

Santam’s Motor Claims division has a vacancy for a Motor Wreck Desktop Assessor, the main purpose of the role is to provide precise, remote technical and financial valuation of motor vehicle accident damage through high-resolution digital media and claim documentation. The primary objectives are to safeguard financial outcomes such as audit repair estimates via Abuntex to ensure cost accuracy and determine repair versus total loss outcomes. To ensure claim integrity by cross‑validating visual damage against accident descriptions to mitigate fraud and drive service efficiency to maintain strict turnaround SLAs and collaborate telephonically with service providers and stakeholders.

KEY RESPONSIBILITIES AND PERFORMANCE INDICATORS

• Digital Assessments: Review high‑resolution photographs, videos, and digital claim files submitted by repair workshops or clients.
• Estimate Auditing: Analyse, negotiate, and adjus...