Mobile App & SelfService Product Manager

The eCommerce - Mobile App & Self-Service Product Manager is responsible for developing and executing a vision and strategy for the customer facing Mobile App, with key focus on driving revenue, customer retention and Self- Service adoption. This role will work within cross departmental areas of Revenue & Commerce (both internal and external) to define, establish and manage a constantly evolving Mobile App journey & workflow to maximize usage, conversion & download of Mobile App & drive Self-service adoption ratios. This role is responsible for continually increasing Mobile App conversion rates, while driving revenue, customer retention and engagement through innovative Digital initiatives. Candidate will be responsible for data-driven decision making and leverage insights to drive product enhancements across Self Service channels (including and not limited to Digital Check-in and Manage Your booking). This role is responsible for continually driving and maximizing ...