MnS Genmed Controlling Operation Service Manager China

_The MnS Genmed Controlling Operation Service Manager China plays a crucial role in overseeing end to end service quality, building operational collaborations, overseeing the optimization of processes based on regional and local customer needs. MnS Genmed Controlling Operation Service Manager China oversees compliance towards service levels, fostering relationships with stakeholders, providing insights for improvement and guiding hub teams to align their efforts with customer-centric goals. Furthermore, the incumbent oversees the transitioning from current FinOps organization towards target stage and will be monitoring for the service quality. Beside End-oversight of Quality assurance, customer relationship management, stakeholder communication a core goal is to monitor efficiency targets and to maximize value of the MnS Controlling Operations function through standardizing and harmonizing by mutualizing processes resources to provide transversal and geography agnostic support. The inc...