MMA Sales Admin Manager

Overview

The MMA Sales Admin Manager is responsible for ensuring a positive customer experience personally and through coach supervision. They deliver great member service along with private training and supplement revenue. Responsibilities include addressing member concerns, employee relations issues, scheduling, time‑keeping, and enforcing company and club policies. The role requires 7‑day weekly availability including mornings and nights.

Responsibilities

• Sell and conduct private training and small group training with members.
• Execute prospecting strategy, conduct guest tours, and complete sales of staff as needed through turn‑over process.
• Service introductory PT packages, build value, and re‑sign clients to full programs for coaching staff.
• Prospect members in person and digitally to generate complimentary consultations to sell personal training programs.
• Ensure accurate administration of client progra...