Microsoft Dynamics Power Platform Technical Support Consultant
Fidel Consulting KK • Otemachi , Tokyo • Posted July 14, 2026
About the Role
Appealing Points:
Work with the Microsoft Power Platform ecosystem including Power Apps, Power Automate, Power Pages, Copilot Studio, AI Builder, and Dataverse.
Play a key role in enterprise application support by providing L2/L3 support, troubleshooting complex issues, and driving continuous service improvements.
Advance your career in a global environment by collaborating with Japanese and international teams while building expertise in Azure, DevOps, and modern Power Platform technologies.
Annual Salary: 6 Million Yen and above
Job Responsibilities:
Provide L2/L3 application support for Microsoft Dynamics 365 Power Platform environments.
Analyze, troubleshoot, and resolve incidents, service requests, and production issues within agreed SLAs.
Perform root cause analysis and recommend permanent corrective actions for recurring issues.
Coordinate with development teams for bug fixes, testing, a...