Membership & Quality Services Standards Manager

Welsh Womens Aid • United Kingdom, Wales • Posted July 10, 2026

About the Role

Membership and Quality Services Standards Manager


  • £35,411 – £38,296 (Salary scale PO2)

  • 37.5 hours per week

  • Permanent contract

  • Cardiff based, with travel across Wales as Hybrid working options available

    • Brief job description:


    This management post within the Membership, Services and Engagement team will hold responsibility for planning, managing and strengthening Welsh Women’s Aid’s service development activities for our national membership.


    The post holder will lead the membership and services team to collaborate with WWA members to deliver improved service responses for women, men, children and young people impacted by abuse.


    This includes overseeing WWA’s National Quality Service Standards (NQSS) programme for member services and building capacity within specialist services to respond to commissioning environments


    Full training will ...