Meet and Greet executive

AGMC • dubai, dubai emirate • Posted July 15, 2026

About the Role

  • Meeting and greeting customers as they arrive in the Showroom.
  • Handling the telephone switchboard and taking messages.
  • Assisting Walk-in customers at the Service Centre.
  • Planning the workshop capacity/ team capacity and continuous utilisation of the workshop.
  • Ensuring that waiting customers are comfortable & are being well looked after.
  • Handling initial verbal complaints from customers & directing them to the responsible person.
  • Identifying methods for improvement in floor traffic control.
  • Reporting to management any discrepancies noticeable in the showroom, this might contribute negatively to the achievement of customer satisfaction.
  • Thanking the customer when they leave, wherever possible.
  • CRM follow-up
  • Monitoring customer complaints.
  • Ensure the highest degree of customer satisfaction and retention at all times.
  • Handling customer complaints and ensuring corrective ac...