Medical Support Assistant

Veterans Affairs, Veterans Health Administration • Milwaukee, WI • Posted July 13, 2026

About the Role

Summary This position is located at the Clement J. Zablocki VA Medical Center, Milwaukee, Wisconsin, in the Medical Information System Divisions. Responsibilities VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Major Duties: Works collaboratively in an interdisciplinary coordinated care delivery model and assists the clinical providers in coordinating certain administrative details, appointment schedules and clinic consult services. Customer service and other duties assigned for the proper and timely treatment of patients and maintaining appointment schedules for multiple Non-VA Care clinics. Supports patient safety standards using the correct Veterans Affairs identification of all patients through the use of two forms of identification, name and full Social Security Number. Must use each interaction with the patient to validate and update patient demographic information, to decrease the incidence of returned mail due to incorrect addresses and inability t...