Medical Support Assistant (Advanced)

Summary The AMSA positions are in multiple service lines at the VA Connecticut Healthcare System, located on the West Haven Campus. These positions are full time. Most shifts are scheduled during the day but some shifts could be evenings, nights, and include weekends/holidays and may work tours other than their regular scheduled tours to cover shortages or high patient volume. Shift changes will be considered based on patient and facility needs. Responsibilities These positions serve as a Medical Support Assistant (Advanced) at VA Connecticut Healthcare System. Position is responsible for a wide range of assignments and provides administrative support to the assigned section. Duties may include, but are not limited to: Supports clinics regarding clinic profile management. Collects and updates insurance information from Veterans, family members and other eligible patients. Prepares correspondence and memos as needed. Screens/receive phone calls in a courteous and timely manner, determin...