Medical Support Assistant - Advanced

Veterans Affairs, Veterans Health Administration • Saginaw, MI • Posted June 26, 2026

About the Role

Summary This announcement is for a Medical Support Assistant (Advanced) with the Connected Care Service at the Aleda E. Lutz VA Medical Center in Saginaw, MI. NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. Responsibilities Duties include but not limited to: Provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources. Recommends changes to existing clinic procedures based on current administrative guidelines. Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model. Coordinates with the patient care team to revie...