Medical Receptionist

I-MED Radiology Lilydale are currently seeking a Medical Receptionist to join the team. The role is a Full-Time Permanent position working Monday to Friday with 8-hour shifts between the core hours of 6:00am to 9:00pm.

Based in Lilydale, this role will also involve rotating across East Ringwood, Croydon, Boronia, Blackburn, Mont Albert, Adeney and Doncaster.

Reporting to the Area Office Supervisor, your role will be split between being patient facing and on the phone taking in-clinic bookings. The role entails booking in medical imaging procedures, providing general preparation advice and billing information relating to the procedure or clinic the patient will attend.

What You’ll Do

• Deliver high-quality reception and contact centre services with a smile.
• Schedule and manage appointments to ensure excellent customer service and clinic efficiency.