Medical Office Assistant

Actalent • Westbrook, CT • Posted July 04, 2026

About the Role

Job Title: Medical Office Assistant
Job Description
The Medical Office Assistant serves as a key point of contact for patients in an outpatient medical practice, supporting front desk operations while ensuring a positive, patient-centered experience. This role manages day-to-day administrative workflows, coordinates patient flow, and maintains accurate documentation within the Epic electronic medical record system. The position offers a stable, collaborative environment with opportunities for professional growth and work-life balance.
Responsibilities

+ Manage patient check-in and check-out processes efficiently and professionally, ensuring all required information is collected and verified.

+ Respond to patient phone calls, complete follow-ups, and address basic inquiries in a courteous and timely manner.

+ Maintain accurate, thorough, and timely documentation within the Epic electronic medical record (EMR) system.

+ Coordinate patient flow...