Medical Assistant II
Integrated Resources, Inc • Houston, Texas, United States • Posted May 16, 2026
About the Role
Medical Assistant II (Back Office) | Day Shift
JOB SUMMARY
KEY RESPONSIBILITIES
Work Schedule: 8:00 AM – 4:30/5:00 PM
JOB SUMMARY
Seeking a dedicated Medical Assistant to support back-office clinical operations, patient care coordination, and administrative tasks while ensuring excellent patient experience.
KEY RESPONSIBILITIES
• Provide professional, timely, and patient-centered customer service to patients and families
• Handle appointment updates, wait time communication, and patient flow coordination
• Assist with back-office tasks including:
- DME paperwork
- Medication refills
- Prior authorizations
• Support providers during EMG procedures (as needed)
• Identify and escalate patient concerns or delays proactively
• Coordinate translation services when required