Mandarin Speaking Banking Hall Customer Service Associate

Ref: 23245

Mandarin Speaking Banking Hall Customer Service Associate

Office based, Permanent, Start: ASAP, Working hours: 35 hours

Your New Salary: Depending on experience

What You’ll Be Doing:

• Participate in marketing activities to achieve the targets of business development
• Act as primary point of contact for the customers and maintain customer relationship
• Liaise with branches to develop cross border business
• Process account opening applications
• Handle cash and other related duties as a cashier at closed counter
• Carry out the client on-boarding process and conduct Anti-Money Laundering (AML), Know Your Customer (KYC), Know Your Business (KYB) checks such as Customer Due Diligence (CDD) on new clients according to the Bank's policies
• Complete CDD files for new clients
• Develop comprehensive understanding of the internal compliance policy and procedure and maintai...