Mandarin HR Helpdesk (Biggest BPO Company)
J-K Network • Pasay, Metro Manila • Posted June 12, 2026
About the Role
BENEFITS : HMO
SSS
Pag-Ibig
Philhealth
Sick Leave
Vacation Leave
Incentive-based allowances JOB DETAILS : Company Profile: One of the BPO companies, known to provide the best services and support to different clients around the world
Position: Mandarin HR Helpdesk
Type of job: Email and Calls job
Location: Pasay City
Schedule: Shifting Schedule with 2 days off
Industry: BPO Company
Salary: Php 50,000-Php 70,000
Work Set-up: Work On-site
Responsibilities:
Answers telephone, e-mail, or chat queries related to HR following client policies and procedures.
Resolves telephone and chat inquiries quickly.
Assists employees and managers in the completion of appropriate forms, and navigation of HR systems, processes, and policies.
Investigates any issues raised by the client's employees related to incorrect payments/incorrect records.
Provides information to employees and HR on matter...
SSS
Pag-Ibig
Philhealth
Sick Leave
Vacation Leave
Incentive-based allowances JOB DETAILS : Company Profile: One of the BPO companies, known to provide the best services and support to different clients around the world
Position: Mandarin HR Helpdesk
Type of job: Email and Calls job
Location: Pasay City
Schedule: Shifting Schedule with 2 days off
Industry: BPO Company
Salary: Php 50,000-Php 70,000
Work Set-up: Work On-site
Responsibilities:
Answers telephone, e-mail, or chat queries related to HR following client policies and procedures.
Resolves telephone and chat inquiries quickly.
Assists employees and managers in the completion of appropriate forms, and navigation of HR systems, processes, and policies.
Investigates any issues raised by the client's employees related to incorrect payments/incorrect records.
Provides information to employees and HR on matter...