Manager, Strategic Operations & Fulfillment at AirAsia

AirAsia • puchong, selangor • Posted July 08, 2026

About the Role

Apply for Manager, Strategic Operations & Fulfillment at AirAsia in Puchong, M10, MY. This full‑time on‑site position offers great opportunities for career growth.

We’re looking for a highly strategic and experienced Manager for the Strategic Operations & Fulfillment role to join our team. In this critical role, you’ll report to the Head of Operations, drive key initiatives and oversee a significant portion of our supply and demand management within the AirAsia Ride app and ride‑hailing space.

Responsibilities

  • Strategic Leadership & Execution – lead projects from ideation to completion and shape strategic priorities in collaboration with the Head of Operations and C‑Suite.
  • Supply & Demand Management – strategize driver acquisition, onboarding and retention; monitor performance and execute completion‑rate improvement initiatives.
  • Driver Quality & Performance – evaluate driver performance to meet the Driver Quality Management System and...