Manager, SRE (SRE, SLI/ SLO, monitoring, automation,

The Manager, SRE will lead reliability and automation efforts for a focused set of Vertafore products or platforms (e.g., AMS360 & Sagitta OR CI/CD platform services). This role ensures operational excellence through SLIs/SLOs, monitoring, and automation, while managing a team of engineers.

Key Responsibilities

• Product Reliability
  
  
  
  • Own SLIs/SLOs and monitoring for assigned products or platforms.
  
  
  • Implement observability tools and dashboards for proactive performance management.
  
  
  
  


• CI/CD & Automation
  
  
  
  • Manage build/release pipelines and provisioning automation for assigned scope.
  
  
  • Reduce operational toil through scripting and automation-first practices.
  
  
  
  


• Incident R...