Manager, Operations & Retail, Visitor Center at Boston Common
The Greater Boston Convention and Visitors Bureau • Massachusetts, Boston • Posted July 14, 2026
About the Role
Description:
The Manager, Visitor Center at Boston Common is an exciting opportunity to work with visitors to Boston from around the world and help them explore the rich opportunities Boston has to offer. In addition to assisting visitors, the manager will provide supervisory and operational oversight of staff and the retail facility. As an integral member of the team, the manager will play an important part in supporting the reemergence of the great city of Boston.
Responsibilities:
- Responsible for training and supervising Visitor Center staff at Boston Common
- Order and manage all retail merchandise
- Maintain daily and monthly sales reports and visitor statistics
- Monitor quality of service provided to visitors
- Monitor merchandise sales and make recommendations for re-stocking.
- Maintain ticket program inventory and monthly reports
- Keep staff up to date with current events a...