Manager of Instructional Design (Manager, Design & Delivery, Software/System Application Training)
Kaiser Permanente • Pasadena, CA • Posted June 24, 2026
About the Role
Job Summary:
In addition to the responsibilities listed above, this position is also responsible for ensuring effective training delivery of classroom, web based and one-on-one training to technical staff; leveraging advanced knowledge of products, operational workflows, and or clinical work, and implementing frequent application enhancements into each curriculum trained; approving and implementing updates and optimization for multiple applications in support of organizational strategic initiatives to end-users; proactively monitoring end user support during system go-lives, content, and annual application upgrades and considering others recommendations on how to improve end user system proficiency and address end users system issues; overseeing analysis of client business processes and functional application requirements and planning next steps based on findings; providing problem resolution of highly complex information systems related issues and addressing wide range of conc...
In addition to the responsibilities listed above, this position is also responsible for ensuring effective training delivery of classroom, web based and one-on-one training to technical staff; leveraging advanced knowledge of products, operational workflows, and or clinical work, and implementing frequent application enhancements into each curriculum trained; approving and implementing updates and optimization for multiple applications in support of organizational strategic initiatives to end-users; proactively monitoring end user support during system go-lives, content, and annual application upgrades and considering others recommendations on how to improve end user system proficiency and address end users system issues; overseeing analysis of client business processes and functional application requirements and planning next steps based on findings; providing problem resolution of highly complex information systems related issues and addressing wide range of conc...