Manager, Key Account Management

foodpanda • Hong Kong, Hong Kong • Posted July 13, 2026

About the Role

Job Description

Know more about the Team

Our Account Management team operates under the Commercial Department, which is responsible for relationship management and strategic business planning, such as tailor-made branding and marketing campaigns, with the aim of growing the accounts’ portfolios in order to achieve their business goals!

Roles and Responsibilities 

  • Represent foodpanda as an ambassador, develop a trusted advisor relationship with key accounts, act as the lead point of contact for your portfolio of partner restaurants in answering high severity requests or issue escalations when necessary
  • Regular communication with partner restaurants. Activate set of services (ad sales, promotional deals, online marketing packages etc.) to facilitate portfolio & revenue growth; meet or exceed goals for account retention, development and maintenance
  • Communicate clearly the progress of monthly/quarterly initiatives
  • ...