Manager - IT / MX

AEO • Mexico City, Mexico City • Posted June 09, 2026

About the Role

We are seeking a strategic Infrastructure and Support Manager to lead our IT operations and service delivery teams. This role is responsible for aligning technology infrastructure with operational requirements, ensuring enterprise-wide system scalability, security, and uptime. This role will drive IT service excellence, optimize resource allocation, and implement robust governance frameworks to support organizational objectives.

RESPONSIBILITIES:


Infrastructure Engineering & Operations

  • Infrastructure Management: Direct the administration, lifecycle management, and optimization of enterprise infrastructure, including network architectures, server clusters, storage arrays, and cloud deployments (e.g., AWS, Azure, GCP).
  • Systems Optimization: Architect and enforce high-availability configurations and proactive monitoring protocols to guarantee optimal system performance and mitigate latency.
  • Business Continuity: Formulate, test, and maint...