Manager Implementation Services (f/m/d)

DIGITAL REALTY • Vienna, Vienna • Posted June 29, 2026

About the Role

About the role

As Manager Implementation Services (f/m/d), you lead the delivery of customer implementations within a sub-regional scope. While part of the wider DACH-Croatia organization, you are primarily responsible for Austria and Switzerland, ensuring consistent, high-quality execution, developing your team, and aligning with global standards.

What you will do

  • Lead, develop, and inspire a team of Implementation Managers, and support functions
  • Own the successful delivery of customer implementations across AT/CH, ensuring projects are on time, within budget, and meet quality standards
  • Plan and optimise resource allocation across the full implementation lifecycle across multiple countries
  • Drive alignment of processes, tools, and ways of working in line with the global operating model
  • Collaborate closely with Sales, Engineering, Operations, Procurement, and Customer Success to deliver seamless customer solutions
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