Manager I, Systems Engineering (Dynamics 365/CRM)

Navy Federal Credit Union • Vienna, Virginia • Posted June 26, 2026

About the Role

Seeking an experienced and proactive Manager I for CRM Platform Services to lead the team in implementing and optimizing Dynamics 365 Products and services on Power Platform. Collaborate with various teams to understand their business needs and provide effective solutions using the platform. Responsible for developing and maintaining a comprehensive roadmap for Dynamics 365 Products, ensuring alignment with company goals. Stay updated on the latest features and updates of the platform, providing recommendations for their integration into our processes. Manage technical issues and providing training and mentorship to team members. 

  • Manage and Supervise CRM teams consisting of employees, contractors, and SOWs
  • Manage tasks and initiatives associated with the product development life cycle for Dynamics 365 products and services for a platform
  • Collaborate with cross-functional teams to develop strategies that align organizational goals with Dynamics 365 c...