Manager, Digital Strategy and Operations

Copeland • Rockford, Illinois • Posted June 14, 2026

About the Role

If you are a Manager, Digital Strategy & Operations professional looking for an opportunity to grow your career, this role offers the chance to lead and shape a connected, customer-centered digital ecosystem across multiple global brands. This position serves as a strategic and operational leader responsible for advancing digital strategy, customer experience, and digital performance across websites, CRM, content, eCommerce, analytics, and emerging technologies. The role blends strategic vision with hands-on leadership to modernize digital experiences, strengthen customer engagement, and drive measurable business impact across the RIDGID, Greenlee, and Klauke brands.
 

In This Role, Your Responsibilities Will Be:

  • Lead the development and execution of an integrated digital strategy aligned with customer needs, brand positioning, and business objectives across multiple business units.
  • Drive optimization of end-to-end customer journeys across websites, C...