Manager - Customer Success

Manager – Customer Success

factori.com (Sushine Exports Private Limited) · Bengaluru · Full-time, on-site

Company Overview

Welcome to factori.com — The Factory for the World. factori.com is a global manufacturing and commerce platform built to transform how factories operate, how businesses procure, and how entrepreneurs build scalable commerce brands. We are not a marketplace. We are manufacturing infrastructure for the internet age — a full-stack factory management and manufacturing-enablement platform that connects 500+ partner manufacturers across India with business buyers, brands, institutions, and entrepreneurs worldwide. Our vision is to onboard 100,000+ manufacturers globally by 2030.

We operate three integrated offerings on a single platform: Ready-to-Ship Global Supply (bulk-procured, centrally warehoused, fulfilled across India and 20+ countries), Contr...