Manager, Customer Experience And Operations

We are seeking a proactive and tech-savvy EdTech Support Executive to manage and support our digital education ecosystem, including website operations, social media marketing, and Learning Management System (LMS) support. Role: Website Operations (Ed-tech Support Executive) Location: Mumbai, Work from Office Experience: 2 - 4 Years Qualifications: Graduate/Post Graduate in related fields. Technical Skills: Basic website CMS knowledge (WordPress/Wix/Drupal / Core PHP(MVC), MySQL, Javascript, HTML. CSS, Bootstrap) Familiarity with LMS platforms (Moodle, Canvas, Thinkific, Google Classroom, etc.) Key Responsibilities Website & LMS Management Manage website updates, course uploads, announcements, and LMS administration. Upload learning content, assessments, and resources. Monitor website performance, user experience, and resolve technical issues. Support faculty and learners with platform access and course delivery. Digital Marketing & Social Media Execute social media campaigns across maj...