Manager, Clinical Operations

Hospice of Michigan • Charlevoix, Michigan • Posted June 27, 2026

About the Role

Job Summary:

The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas.

Essential Functions

  • Ensures effective organizational strategic results are achieved, working collaboratively with others.
  • Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes.
  • Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes.
  • Effectively analyzes data to evaluate the quali...