Manager, Call Center

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

This role is responsible for operational performance, vendor oversight, regulatory alignment, workforce planning, and continuous improvement initiatives.
The ideal candidate will combine strong operational leadership with data-driven decision-making, a focus on client experience, and a deep
understanding of service delivery within a regulated financial services environment. This individual will partner closely with senior leadership
to enhance performance, optimize processes, and support strategic initiatives.