Manager - Account Management Excellence

Delivery Hero • business bay, dubai • Posted July 13, 2026

About the Role

About The Role:

Were looking for a strategic and driven Manager Account Management Excellence to lead the performance scalability and operational effectiveness of our Long-Tail Management team across multiple markets.

In this role youll play a critical part in managing a centralized remote team responsible for engaging and growing our long-tail vendor base. Youll be responsible for developing processes driving growth KPIs setting SOPs and scaling the teams capabilities as we expand into new geographies. This is a high-impact cross-functional role that blends people leadership process optimization and performance management.

What Youll Be Doing: 

  • Lead and manage the centralized Long-Tail Management team across several markets

  • Own team performance targets and ensure consistent growth in partner portfolios

  • Design and implement scalable SOPs and workflows to streamline operations...