Maintenance and Office Support Assistant

Responsibility for the smooth and efficient running of the office support service via the Edelman Helpdesk. Ensuring all support requests are dealt with efficiently and within agreed SLAs in a timely manner, liaising with Edelman’s IT and Office Support personnel. Provide outstanding 360-degree communication with customers (Edelman staff and visiting clients, etc.) to deliver the best-possible levels of service.

Make sure that all employees are happy, content and fully supported in the office environment and with the procedures in place at Edelman.

Key Accountabilities:
Support office moves and changes as required by the business.
Liaise with building management and contractors (for example electricians, plumbers, access control, etc.)
Oversee courier bookings including kit sent out for evaluation and coordinate any fulfillment requests as we support the teams across our business.
Remove archives and merchandise to external storage wher...