M8840: Manager Operations

Manager – Gateway & Clearance Operations

Location: Lusaka, Zambia (with regular travel to ODA stations)

Reports To: Senior Manager Operations

Direct Reports: ~20

Position Overview

Are you a guardian of operational excellence with a comprehensive mastery of logistics, linehaul, and customs clearance?

We are looking for a Manager: Gateway & Clearance Operations to lead our operational integrity, compliance, and network efficiency across Zambia. Due to strategic growth, we are splitting our operational leadership to ensure laser-focused management across our Lusaka Gateway and Head Office stations, as well as our 5 Outlying Delivery Area (ODA) stations.

In this critical role, you will be the primary architect of risk mitigation and process optimization, bridging the gap between ground-level execution across multiple stations and executive transparency. You will leverage your deep ex...