Luxury Sales Executive (Men's Wear)

Ultiwise Consult • business bay, dubai • Posted July 13, 2026

About the Role

Hiring: Ecommerce Customer Support Executive (Fashion Retail) Dubai UAE


We are looking for an Ecommerce Customer Support Executive with experience in Fashion Retail Ecommerce to join a leading retail organization in Dubai.


Location: Dubai UAE

Industry: Fashion Retail / Ecommerce


Key Requirements:

24 years of Ecommerce Customer Support experience in Fashion Retail

Fluent in Arabic & English (Mandatory)

Experience handling D2C ecommerce websites and online customer support

Familiarity with Shopify Magento Zendesk Freshdesk Ziwo or similar platforms

Strong understanding of order management returns refunds and last-mile delivery processes

Experience supporting GCC customers is preferred


Key Responsibilities:

* Manage customer inquiries via phone email chat and WhatsApp

* H...