Lufthansa Group Duty Manager- Kuala Lumpur

Deutsche Lufthansa AG • Kuala Lumpur, Federal Territory of Kuala Lumpur • Posted June 11, 2026

About the Role

Ensure seamless passenger experiences, manage teams, resolve challenges, and uphold safety standards. Be the driving force behind our world-class service and play a pivotal role in keeping our flights on time and our customers happy. Elevate your career with Lufthansa!

Tasks

Your main tasks include, among others:

  • Overseeing daily airport operations, ensuring service excellence, operational efficiency, safety, and regulatory compliance

  • Leading front line operations and coordinating ground handling activities
  • Ensuring premium customer service and adherence to service standards

  • Monitoring flight operations, special passenger handling, and operational processes

  • Managing service providers and driving quality and performance improvements

  • Supporting station administration, audits, reporting, invoicing, and cost control

  • Promoting safety, security, emergency response readiness, and compli...