[LTA-PT] MANAGER/DEPUTY MANAGER, TICKETING SYSTEM & GOVERNANCE (GOVERNANCE, RISK & COMPLIANCE)

[What the role is]

[LTA-PT] MANAGER/DEPUTY MANAGER, TICKETING SYSTEM & GOVERNANCE (GOVERNANCE, RISK & COMPLIANCE)

[What you will be working on]

Become a catalyst for effective system ownership, operations and governance as a Ticketing System and Governance officer!

Are you passionate about optimising public service delivery and making a difference? Join our team and take a lead role in maintaining, enhancing and governing the public transport ticketing system to strengthen people-centric service delivery and ensure a future-ready public transport network that connects communities and places.

Responsibilities:

Governance Framework
• Oversee and govern transit ticketing system to ensure commuter satisfaction, operational stability and compliance with the governance framework and regulatory requirements.

• Maintain governance framework and ensure operationalization by overseeing process, met...